{"id":3879,"date":"2025-07-09T14:44:35","date_gmt":"2025-07-09T08:14:35","guid":{"rendered":"https:\/\/thetysmyanmar.ohofusion.com\/?p=3879"},"modified":"2025-07-09T15:54:28","modified_gmt":"2025-07-09T09:24:28","slug":"chatbot","status":"publish","type":"post","link":"https:\/\/www.thetysmyanmar.com\/en\/blog\/chatbot\/","title":{"rendered":"What is a Chatbot and what you should know?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:#2e2e2e;\"><p><span class=\"TextRun SCXW189490231 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1012\u102e\u1002\u103b\u1005\u103a\u1010\u101a\u103a\u1001\u1031\u1010\u103a\u1019\u103e\u102c<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\"> AI <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1014\u100a\u103a\u1038\u1015\u100a\u102c\u101f\u102c<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1005\u1010\u1004\u103a\u1016\u103c\u1005\u103a\u1015\u1031<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u102b\u103a<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1001\u103b\u102d\u1014\u103a\u1000\u1014\u1031<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1010\u1016\u103c\u100a\u103a\u1038\u1016\u103c\u100a\u103a\u1038\u1014\u1032<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u1037 <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1019\u1016\u103c\u1005\u103a\u1019\u1014\u1031\u101e\u102f\u1036\u1038\u1005\u103d\u1032\u101b\u1010\u1032\u1037\u1021\u101b\u102c\u1010\u1005\u103a\u1001\u102f\u1021\u1016\u103c\u1005<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u103a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1015\u103c\u1031\u102c\u1004\u103a\u1038\u101c\u1032\u101c\u102c\u1015\u102b\u1015\u103c\u102e<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u104b <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1005\u102e\u1038\u1015\u103d\u102c\u1038\u101b\u1031\u1038\u1021\u1016\u103d\u1032\u1037\u1021\u1005\u100a\u103a\u1038\u1010\u103d\u1031<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u104a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1021\u1005\u102d\u102f\u1038\u101b\u100c\u102c\u1014\u1010\u103d\u1031<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1019\u103e\u102c<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\"> Chatbot <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">to<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1015\u103c\u102e\u1038<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c\u1006\u1000\u103a\u101e\u103d\u101a\u103a\u1019\u103e\u102f\u1019\u103e\u102c<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1011\u102d\u101b\u1031\u102c\u1000\u103a\u1019\u103e\u102f\u1019<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u103c\u103e\u1004\u1037\u103a<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1010\u1004\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u104a <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u101e\u102f\u1036\u1038\u1005\u103d\u1032\u101e\u1030<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u101d\u1014\u103a\u1006\u1031\u102c\u1004\u103a\u1019\u103e\u102f\u1021\u1006\u1004<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u1037\u103a\u1019\u103c\u103e\u1004\u1037\u103a<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1010\u1004\u103a\u1001\u103c\u1004\u103a\u1038\u1014\u1032<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u1037 <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1019\u101c\u102d\u102f\u1021\u1015\u103a\u1010\u1032\u1037\u1021\u101c\u102f\u1015\u103a\u1010\u103d\u1031<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\"> \u101c\u103b\u103e<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW189490231 BCX0\">\u1031\u102c\u1037\u1001\u103b\u1014\u102d\u102f\u1004\u103a\u1015\u102b\u1010\u101a<\/span><span class=\"NormalTextRun SCXW189490231 BCX0\">\u103a\u104b<\/span><\/span><span class=\"EOP SCXW189490231 BCX0\" data-ccp-props=\"\">\u00a0<\/span><\/p>\n<\/div><div class=\"fusion-image-element\" style=\"text-align:center;--awb-max-width:800px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"800\" height=\"450\" alt=\"Chatbot\" title=\"What-is-Chatbot\" src=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/What-is-Chatbot.jpg\" class=\"img-responsive wp-image-3880\" srcset=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/What-is-Chatbot-200x113.jpg 200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/What-is-Chatbot-400x225.jpg 400w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/What-is-Chatbot-600x338.jpg 600w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/What-is-Chatbot.jpg 800w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 800px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\"><h2><b><span data-contrast=\"none\">Chatbot \u1006\u102d\u102f\u1010\u102c\u1018\u102c\u101c\u1032?<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h2>\n<p><b><span data-contrast=\"auto\">Chatbot<\/span><\/b><span data-contrast=\"auto\"> (\u101e\u102d\u102f\u1037\u1019\u101f\u102f\u1010\u103a Chat AI) \u1006\u102d\u102f\u1010\u102c\u1000 \u101c\u1030\u1014\u1032\u1037 \u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c\u1014\u1031\u101e\u1000\u1032\u1037\u101e\u102d\u102f\u1037 \u1014\u1031\u101b\u102c\u101a\u1030\u1015\u1031\u1038\u1010\u1032\u1037 <\/span><b><span data-contrast=\"auto\">AI \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u1016\u103c\u1004\u1037\u103a \u1016\u1014\u103a\u1010\u102e\u1038\u1011\u102c\u1038\u101e\u1031\u102c \u1015\u101b\u102d\u102f\u1002\u101b\u1019\u103a<\/span><\/b><span data-contrast=\"auto\"> \u1010\u1005\u103a\u1001\u102f\u1016\u103c\u1005\u103a\u1015\u102b\u1010\u101a\u103a\u104b AI, Natural Language Processing (NLP) \u1014\u1032\u1037 Rule-based Algorithm \u1010\u103d\u1031\u1000\u102d\u102f \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1015\u103c\u102e\u1038 \u1019\u1031\u1038\u1001\u103d\u1014\u103a\u1038\u1014\u1032\u1037 \u1015\u103c\u1014\u103a\u1016\u103c\u1031\u1019\u103e\u102f\u1010\u103d\u1031\u1000\u102d\u102f \u101e\u1018\u102c\u101d\u1014\u1032\u1037\u1010\u1030\u1021\u1031\u102c\u1004\u103a \u101c\u102f\u1015\u103a\u1006\u1031\u102c\u1004\u103a\u1014\u102d\u102f\u1004\u103a\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Chat AI \u1019\u103b\u102c\u1038\u1000\u102d\u102f \u1019\u103b\u102c\u1038\u101e\u1031\u102c\u1021\u102c\u1038\u1016\u103c\u1004\u1037\u103a Websi\u200bte Live Chat, Mobile App, Social Media, Business Platform, (\u1025\u1015\u1019\u102c Microsoft Teams, LINE OA) \u1005\u1010\u102c\u1010\u103d\u1031\u1011\u1032\u1019\u103e\u102c \u1011\u100a\u1037\u103a\u101e\u103d\u1004\u103a\u1038\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1000\u103c\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Chat AI \u1010\u1005\u103a\u1001\u102f\u1021\u101c\u102f\u1015\u103a\u101c\u102f\u1015\u103a\u1015\u102f\u1036<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\">\n<tbody>\n<tr>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">\u1015\u102d\u102f\u1004\u103a\u1038\u1001\u103c\u102c\u1038\u1019\u103e\u102f<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Description<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Rule-based<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u101e\u1010\u103a\u1019\u103e\u1010\u103a\u1011\u102c\u1038\u1010\u1032\u1037 Keyword \u1014\u1032\u1037 Logic \u1021\u1010\u102d\u102f\u1004\u103a\u1038\u101e\u102c \u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1010\u1010\u103a\u101e\u100a\u103a\u104b (\u1025\u1015\u1019\u102c \u2013 \u1019\u1031\u1038\u1001\u103d\u1014\u103a\u1038\u1010\u1005\u103a\u1001\u102f\u1014\u103e\u1004\u1037\u103a \u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1001\u103b\u1000\u103a\u1010\u1005\u103a\u1001\u102f)<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">AI-based<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Natural Language Processing (NLP) \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1015\u103c\u102e\u1038 \u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c\u1005\u1009\u103a\u1021\u1010\u102d\u102f\u1004\u103a\u1038\u1014\u102c\u1038\u101c\u100a\u103a\u1015\u103c\u102e\u1038 \u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b (\u1025\u1015\u1019\u102c \u2013 ChatGPT, Copilot)<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b><span data-contrast=\"none\">Chatbot \u1021\u1019\u103b\u102d\u102f\u1038\u1021\u1005\u102c\u1038\u1019\u103b\u102c\u1038<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\">\n<tbody>\n<tr>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">\u1021\u1019\u103b\u102d\u102f\u1038\u1021\u1005\u102c\u1038<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Description<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Support Chat AI<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1019\u1031\u1038\u1001\u103d\u1014\u103a\u1038\u1015\u102f\u1036\u1019\u103e\u1014\u103a\u1019\u103b\u102c\u1038\u1021\u1010\u103d\u1000\u103a \u1016\u103c\u1031\u101b\u103e\u1004\u103a\u1038\u1019\u103e\u102f<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Transactional Chat AI<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Booking, Payment \u101c\u102f\u1015\u103a\u1004\u1014\u103a\u1038\u101c\u102f\u1015\u103a\u1006\u1031\u102c\u1004\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Conversational Chat AI<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u101c\u1030\u1014\u1032\u1037\u1010\u1030\u101e\u1031\u102c \u1009\u102c\u100f\u103a\u1019\u103c\u1004\u103a\u1000\u103d\u1004\u103a\u1038\u101b\u103e\u102d\u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Voice Bot<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Siri, Alexa \u1000\u1032\u1037\u101e\u102d\u102f\u1037 \u1021\u101e\u1036\u1016\u103c\u1004\u1037\u103a\u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Social Media Bot<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">Messenger, Instagram DMs \u1010\u102d\u102f\u1037\u1010\u103d\u1004\u103a \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span data-ccp-props=\"\"><img decoding=\"async\" class=\"aligncenter wp-image-3881\" src=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1.png\" alt=\"chatgpt-image-1024x573\" width=\"800\" height=\"448\" srcset=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-24x13.png 24w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-36x20.png 36w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-48x27.png 48w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-200x112.png 200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-300x168.png 300w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-400x224.png 400w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-500x280.png 500w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-600x336.png 600w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-700x392.png 700w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-768x430.png 768w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1-800x448.png 800w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/chatgpt-image-1024x573-1.png 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<h3><b><span data-contrast=\"none\">Chat AI \u101e\u102f\u1036\u1038\u101c\u102d\u102f\u1037\u101b\u1010\u1032\u1037 \u1014\u101a\u103a\u1015\u101a\u103a\u1019\u103b\u102c\u1038<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<ul>\n<li><b><span data-contrast=\"auto\">E-Commerce<\/span><\/b><span data-contrast=\"auto\"> \u2013 Order Status \u1019\u1031\u1038\u1001\u103c\u1004\u103a\u1038\u104a \u1015\u1005\u1039\u1005\u100a\u103a\u1038\u101b\u103e\u102c\u1016\u103d\u1031\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Customer Support<\/span><\/b><span data-contrast=\"auto\"> \u2013 FAQ \u1016\u103c\u1031\u1001\u103c\u1004\u103a\u1038\u104a Live chat support \u1010\u1014\u103a\u1016\u102d\u102f\u1038\u101c\u103b\u103e\u1031\u102c\u1037\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Booking System<\/span><\/b><span data-contrast=\"auto\"> \u2013 Appointment \u101b\u101a\u1030\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Healthcare<\/span><\/b><span data-contrast=\"auto\"> \u2013 Symptom Checking, Doctor Booking<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Banking & Finance<\/span><\/b><span data-contrast=\"auto\"> \u2013 Balance Check, Transaction Inquiry<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Education<\/span><\/b><span data-contrast=\"auto\"> \u2013 \u1005\u102c\u101e\u1004\u103a\u1015\u103c\u1014\u103a\u101c\u100a\u103a\u101b\u103e\u1004\u103a\u1038\u1015\u103c\u1001\u103c\u1004\u103a\u1038\u104a Quiz \u1019\u103b\u102c\u1038\u1016\u1014\u103a\u1010\u102e\u1038\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Chat AI \u101e\u102f\u1036\u1038\u1001\u103c\u1004\u103a\u1038\u104f\u1021\u1000\u103b\u102d\u102f\u1038\u1000\u103b\u1031\u1038\u1007\u1030\u1038<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<ul>\n<li><span data-contrast=\"auto\">24\/7 \u101d\u1014\u103a\u1006\u1031\u102c\u1004\u103a\u1019\u103e\u102f\u1021\u1010\u103d\u1000\u103a \u1005\u1000\u103a\u101b\u102f\u1015\u103a\u1021\u101c\u102d\u102f\u1021\u101c\u103b\u1031\u102c\u1000\u103a\u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u1019\u1014\u103a\u1014\u1031\u1002\u103b\u102c \/ \u1005\u1000\u103a\u1010\u1004\u103a\u101d\u1014\u103a\u1011\u1019\u103a\u1038\u1019\u103b\u102c\u1038\u1015\u1031\u102b\u103a\u1010\u103d\u1004\u103a \u1021\u101c\u102f\u1015\u103a\u1016\u102d\u1021\u102c\u1038\u101c\u103b\u1031\u102c\u1037\u1001\u103b\u1015\u1031\u1038\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">User Experience \u1010\u102d\u102f\u1038\u1010\u1000\u103a\u101c\u102c\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u101e\u1030\u1019\u103b\u102c\u1038\u1011\u1036\u1019\u103e \u1021\u1001\u103b\u1000\u103a\u1021\u101c\u1000\u103a\u1005\u102f\u1006\u1031\u102c\u1004\u103a\u1038\u1014\u102d\u102f\u1004\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<\/ul>\n<h3><b><span data-contrast=\"none\">Chatbot vs Live Chat \u2013 \u1018\u101a\u103a\u101f\u102c\u1000 \u1015\u102d\u102f\u1000\u1031\u102c\u1004\u103a\u1038\u101c\u1032?<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<table data-tablestyle=\"MsoNormalTable\" data-tablelook=\"1696\">\n<tbody>\n<tr>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">\u101c\u1000\u1039\u1001\u100f\u102c<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Chat AI<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><b><span data-contrast=\"auto\">Live Chat<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1019\u103e\u102f<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1001\u103b\u1000\u103a\u1001\u103b\u1004\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u101d\u1014\u103a\u1011\u1019\u103a\u1038\u1015\u1031\u102b\u103a \u1019\u1030\u1010\u100a\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u101d\u1014\u103a\u1006\u1031\u102c\u1004\u103a\u1019\u103e\u102f<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">24\/7<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1021\u1001\u103b\u102d\u1014\u103a\u1000\u1014\u1037\u103a\u101e\u1010\u103a\u1011\u102c\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1005\u101b\u102d\u1010\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1014\u102d\u1019\u1037\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1019\u103c\u1004\u1037\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u101c\u1030\u1037\u101e\u1018\u102c\u101d\u1014\u1032\u1037\u1010\u1030\u1019\u103e\u102f<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1014\u100a\u103a\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1015\u102d\u102f\u1010\u1030<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1010\u1005\u103a\u1015\u103c\u102d\u102f\u1004\u103a\u1014\u1000\u103a \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1014\u102d\u102f\u1004\u103a\u1019\u103e\u102f<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1019\u103c\u1004\u1037\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<td data-celllook=\"0\"><span data-contrast=\"auto\">\u1021\u1000\u1014\u1037\u103a\u101e\u1010\u103a\u101b\u103e\u102d<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><img decoding=\"async\" class=\"aligncenter wp-image-3882\" src=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1.jpg\" alt=\"how-to-create-a-chatbot-1024x683\" width=\"800\" height=\"534\" srcset=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-24x16.jpg 24w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-36x24.jpg 36w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-48x32.jpg 48w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-200x133.jpg 200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-300x200.jpg 300w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-400x267.jpg 400w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-500x333.jpg 500w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-600x400.jpg 600w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-700x467.jpg 700w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-768x512.jpg 768w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1-800x534.jpg 800w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/07\/how-to-create-a-chatbot-1024x683-1.jpg 1024w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/h3>\n<h3><b><span data-contrast=\"auto\">\u1021\u1000\u1031\u102c\u1004\u103a\u1038\u1006\u102f\u1036\u1038\u1014\u100a\u103a\u1038\u101c\u1019\u103a\u1038 \u2013 Chat AI + Human Hybrid<\/span><\/b><\/h3>\n<p><span data-contrast=\"auto\">Chat AI \u101e\u100a\u103a \u1015\u102f\u1036\u1005\u1036\u1010\u1030 \u1019\u1031\u1038\u1001\u103d\u1014\u103a\u1038\u1019\u103b\u102c\u1038\u1000\u102d\u102f \u1016\u103c\u1031\u1015\u103c\u102e\u1038\u104a \u1006\u102f\u1036\u1038\u1016\u103c\u1010\u103a\u101b\u1001\u1000\u103a\u101e\u1031\u102c\u1019\u1031\u1038\u1001\u103d\u1014\u103a\u1038\u1019\u103b\u102c\u1038\u1000\u102d\u102f Live Agent \u101e\u102d\u102f\u1037\u1015\u102d\u102f\u1037\u101b\u1014\u103a\u104b<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">\u1042\u1040\u1042\u1045 \u1001\u102f\u1014\u103e\u1005\u103a \u1021\u1000\u1031\u102c\u1004\u103a\u1038\u1006\u102f\u1036\u1038\u00a0Chatbot \u1045 \u1001\u102f<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<ol>\n<li><b><span data-contrast=\"auto\">ChatGPT (OpenAI)<\/span><\/b><br \/>\n<span data-contrast=\"auto\"> GPT architecture \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1015\u103c\u102e\u1038 \u101c\u1030\u1037\u1005\u1000\u102c\u1038\u1015\u103c\u1031\u102c\u101e\u1018\u1031\u102c\u1021\u1010\u102d\u102f\u1004\u103a\u1038 \u1010\u102f\u1036\u1037\u1015\u103c\u1014\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u1037\u103a \u1001\u1031\u1010\u103a\u1019\u102e Chatbot<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Microsoft Copilot<\/span><\/b><br \/>\n<span data-contrast=\"auto\"> Microsoft 365 \u1010\u103d\u1004\u103a\u1015\u102b\u101d\u1004\u103a\u101e\u1031\u102c AI-powered assistant\u104a Office tools \u1019\u103b\u102c\u1038\u1000\u102d\u102f Smart \u1014\u100a\u103a\u1038\u1016\u103c\u1004\u1037\u103a\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1014\u102d\u102f\u1004\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Google Gemini<\/span><\/b><br \/>\n<span data-contrast=\"auto\"> Google \u101b\u1032\u1037 AI model \u1021\u101e\u1005\u103a\u1019\u103b\u102c\u1038\u1016\u103c\u1005\u103a\u1015\u103c\u102e\u1038 GPT-4 \u1014\u103e\u1004\u1037\u103a\u101a\u103e\u1009\u103a\u1010\u1004\u103a\u1014\u102d\u102f\u1004\u103a\u1019\u100a\u1037\u103a Conversation Intelligence<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Claude AI (Anthropic)<\/span><\/b><br \/>\n<span data-contrast=\"auto\"> Human-aligned Design \u1000\u102d\u102f\u1021\u1001\u103c\u1031\u1001\u1036\u1011\u102c\u1038\u1010\u1032\u1037 Safe AI Chatbot, Claude Shannon \u1000\u102d\u102f\u1002\u102f\u100f\u103a\u1015\u103c\u102f\u104d \u1021\u1019\u100a\u103a\u1015\u1031\u1038<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><b><span data-contrast=\"auto\">ChatFramework<\/span><\/b><br \/>\n<span data-contrast=\"auto\"> Low-code \/ No-code Chatbot builder platform \u1010\u1005\u103a\u1001\u102f\u1016\u103c\u1005\u103a\u1015\u103c\u102e\u1038 LINE, Teams \u1005\u1010\u1032\u1037 channel \u1019\u103b\u102c\u1038\u1014\u1032\u1037 \u1001\u103b\u102d\u1010\u103a\u1006\u1000\u103a\u101c\u103d\u101a\u103a\u1000\u1030<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<\/ol>\n<h3><b><span data-contrast=\"none\">Conclusion<\/span><\/b><span data-ccp-props=\"\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Chat AI \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u101f\u102c \u101c\u1030\u1014\u1032\u1037 AI \u1021\u1000\u103c\u102c\u1038 \u1006\u1000\u103a\u101e\u103d\u101a\u103a\u1019\u103e\u102f\u1000\u102d\u102f \u1015\u103c\u1031\u102c\u1004\u103a\u1038\u101c\u1032\u1014\u1031\u1015\u103c\u102e\u1038 <\/span><b><span data-contrast=\"auto\">\u1021\u101b\u1004\u103a\u1038\u1021\u1019\u103c\u1005\u103a\u1001\u103b\u103d\u1031\u1010\u102c\u1001\u103c\u1004\u103a\u1038\u104a \u1011\u102d\u101b\u1031\u102c\u1000\u103a\u1019\u103e\u102f\u1010\u102d\u102f\u1038\u1019\u103c\u103e\u1004\u1037\u103a\u1001\u103c\u1004\u103a\u1038\u104a \u101d\u1014\u103a\u1006\u1031\u102c\u1004\u103a\u1019\u103e\u102f\u1021\u1006\u1004\u1037\u103a\u1019\u103c\u103e\u1004\u1037\u103a\u1001\u103c\u1004\u103a\u1038<\/span><\/b><span data-contrast=\"auto\"> \u1010\u102d\u102f\u1037\u1021\u1010\u103d\u1000\u103a \u1021\u101b\u1031\u1038\u1000\u103c\u102e\u1038\u101e\u1031\u102c\u1010\u1000\u103a\u1014\u1005\u103a\u1010\u1005\u103a\u1001\u102f\u1016\u103c\u1005\u103a\u101c\u102c\u1015\u102b\u1015\u103c\u102e\u104b<\/span><br \/>\n<span data-contrast=\"auto\"> \u1005\u102e\u1038\u1015\u103d\u102c\u1038\u101b\u1031\u1038\u101b\u103e\u1004\u103a\u1019\u103b\u102c\u1038\u104a Developer \u1019\u103b\u102c\u1038\u1014\u1032\u1037 \u101c\u1030\u1015\u102f\u1036\u1019\u103e\u1014\u103a\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u101e\u1030\u1019\u103b\u102c\u1038\u1021\u1010\u103d\u1000\u103a\u1015\u102b Chat AI \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u1000\u102d\u102f \u1014\u102c\u1038\u101c\u100a\u103a\u1011\u102c\u1038\u1001\u103c\u1004\u103a\u1038\u1000 \u1014\u1031\u102c\u1004\u103a\u101c\u102c\u1019\u100a\u1037\u103a \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u1001\u1031\u1010\u103a\u1019\u103e\u102c \u1026\u1038\u1006\u1031\u102c\u1004\u103a\u1014\u102d\u102f\u1004\u103a\u1016\u102d\u102f\u1037 \u1001\u103c\u1031\u1010\u1005\u103a\u101c\u103e\u1019\u103a\u1038\u101b\u103e\u1031\u1037\u1000\u103b\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<p><span style=\"color: #2e2e2e\">If you are interested in or want to learn more about Microsoft 365 and other products,<\/span> <u><strong><a href=\"https:\/\/www.thetysmyanmar.com\/en\/contact-thetys-one-stop-solution-service\/\" target=\"_blank\" rel=\"noopener\">Thetys Myanmar<\/a><\/strong> <\/u><span style=\"color: #2e2e2e\">You can contact us to discuss details.<\/span><\/p>\n<p>reference website : <strong><a href=\"https:\/\/www.fusionsol.com\/\" target=\"_blank\" rel=\"noopener\"><u>Fusion Solution<\/u><\/a><\/strong>, <strong><a href=\"https:\/\/fusionsol.com.vn\/\"><u>Fusion Solution Vietnam<\/u><\/a><\/strong><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"33.6px\"><strong>Related Articles<\/strong><\/h4>\n<ul>\n<li><strong><a href=\"https:\/\/www.thetysmyanmar.com\/en\/blog\/microsoft-free-account\/\">How do I create a free Microsoft account?<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.thetysmyanmar.com\/en\/blog\/microsoft-products\/power-bi\/\">What is Microsoft Power BI? Why is it important for business data analysis?<\/a><\/strong><\/li>\n<li><strong><a href=\"https:\/\/www.thetysmyanmar.com\/en\/blog\/copilot\/\">What is Copilot? 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