{"id":4327,"date":"2025-09-11T15:12:24","date_gmt":"2025-09-11T08:42:24","guid":{"rendered":"https:\/\/thetysmyanmar.ohofusion.com\/?p=4327"},"modified":"2025-09-12T07:58:48","modified_gmt":"2025-09-12T01:28:48","slug":"customer-relationship-management-crm","status":"publish","type":"post","link":"https:\/\/www.thetysmyanmar.com\/en\/blog\/customer-relationship-management-crm\/","title":{"rendered":"What is Customer Relationship Management CRM? How to use it?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1310.4px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:#2e2e2e;\"><p><b><span data-contrast=\"auto\">Customer Relationship Management (CRM)<\/span><\/b><span data-contrast=\"auto\"> \u1006\u102d\u102f\u1010\u102c \u1021\u1016\u103d\u1032\u1037\u1021\u1005\u100a\u103a\u1038\u1010\u1005\u103a\u1001\u102f\u1019\u103e\u102c <\/span><b><span data-contrast=\"auto\">customer \u1021\u1001\u103b\u1000\u103a\u1021\u101c\u1000\u103a\u1010\u103d\u1031\u1000\u102d\u102f \u1005\u102f\u1006\u1031\u102c\u1004\u103a\u1038\u1011\u102c\u1038\u1015\u103c\u102e\u1038 \u1005\u102e\u1019\u1036\u1001\u1014\u1037\u103a\u1001\u103d\u1032\u1016\u102d\u102f\u1037\u104a Customer \u1014\u1032\u1037 \u1006\u1000\u103a\u1006\u1036\u101b\u1031\u1038\u1000\u102d\u102f \u1010\u102d\u102f\u1038\u1010\u1000\u103a\u1021\u1031\u102c\u1004\u103a\u101c\u102f\u1015\u103a\u1016\u102d\u102f\u1037 \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1010\u1032\u1037 Software System<\/span><\/b><span data-contrast=\"auto\"> is.<\/span>\u00a0<br \/><span data-contrast=\"auto\"> CRM \u1000\u102d\u102f \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1019\u101a\u103a\u1006\u102d\u102f\u101b\u1004\u103a \u2013<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Customer \u1000\u102d\u102f \u1014\u102e\u1038\u1005\u1015\u103a\u1021\u1031\u102c\u1004\u103a\u101c\u102f\u1015\u103a\u1014\u102d\u102f\u1004\u103a\u1019\u101a\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Sales Process \u1000\u102d\u102f \u1021\u1006\u1004\u103a\u1015\u103c\u1031\u1005\u1031\u1019\u101a\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Marketing Campaign \u1010\u103d\u1031\u1000\u102d\u102f \u1015\u102d\u102f\u1011\u102d\u101b\u1031\u102c\u1000\u103a\u1005\u1031\u1019\u101a\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Customer Service \u1000\u102d\u102f \u1021\u1019\u103c\u1014\u103a\u1006\u102f\u1036\u1038\u1014\u1032\u1037 \u1021\u1000\u1031\u102c\u1004\u103a\u1038\u1006\u102f\u1036\u1038\u1015\u1031\u1038\u1014\u102d\u102f\u1004\u103a\u1019\u101a\u103a<\/span><span data-ccp-props=\"\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div><div class=\"fusion-image-element\" style=\"text-align:center;--awb-max-width:800px;--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1280\" height=\"720\" alt=\"Customer Relation Management CRM\" title=\"Customer Relation Management CRM\" src=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM.jpg\" class=\"img-responsive wp-image-4328\" srcset=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM-200x113.jpg 200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM-400x225.jpg 400w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM-600x338.jpg 600w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM-800x450.jpg 800w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM-1200x675.jpg 1200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/Customer-Relation-Management-CRM.jpg 1280w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 1280px\" \/><\/span><\/div><div class=\"fusion-text fusion-text-2\" style=\"--awb-text-color:#2e2e2e;\"><h2 aria-level=\"2\"><b><span data-contrast=\"none\">CRM \u101b\u1032\u1037 \u1021\u1013\u102d\u1000 \u101c\u102f\u1015\u103a\u1006\u1031\u102c\u1004\u103a\u1001\u103b\u1000\u103a\u1019\u103b\u102c\u1038<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h2>\n<ol>\n<li><b><span data-contrast=\"auto\">Customer Data Management<\/span><\/b><span data-contrast=\"auto\"> \u2013 Contact Info, Buying History, Engagement Logs \u1005\u101e\u100a\u103a\u1010\u102d\u102f\u1037\u1000\u102d\u102f \u1010\u1005\u103a\u1014\u1031\u101b\u102c\u1010\u100a\u103a\u1038\u1019\u103e\u102c \u101e\u102d\u1019\u103a\u1038\u1006\u100a\u103a\u1038\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Sales Management<\/span><\/b><span data-contrast=\"auto\"> \u2013 Leads, Opportunities, Pipelines, Forecasts \u1000\u102d\u102f \u1010\u102d\u1000\u103b\u1005\u103d\u102c \u1005\u1031\u102c\u1004\u1037\u103a\u1000\u103c\u100a\u1037\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Marketing Automation<\/span><\/b><span data-contrast=\"auto\"> \u2013 Email Campaign, Segmentation, Target Audience, Tracking KPIs \u1000\u102d\u102f \u1021\u101c\u102d\u102f\u1021\u101c\u103b\u1031\u102c\u1000\u103a \u1005\u102e\u1019\u1036\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Customer Service &amp; Support<\/span><\/b><span data-contrast=\"auto\"> \u2013 Ticketing System, Chatbot, Live Support \u1010\u102d\u102f\u1037\u1016\u103c\u1004\u1037\u103a 24\/7 Service \u1015\u1031\u1038\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Analytics &amp; Reporting<\/span><\/b><span data-contrast=\"auto\"> \u2013 Dashboard, KPI Tracking, Predictive Analysis \u1010\u103d\u1031\u1000\u102d\u102f AI \u1014\u1032\u1037 \u1011\u1031\u102c\u1000\u103a\u1015\u1036\u1037\u1015\u1031\u1038\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ol>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">CRM \u101b\u1032\u1037 \u1021\u1000\u103b\u102d\u102f\u1038\u1000\u103b\u1031\u1038\u1007\u1030\u1038\u1019\u103b\u102c\u1038<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<ul>\n<li><b><span data-contrast=\"auto\">Customer Satisfaction \u1010\u102d\u102f\u1038\u1010\u1000\u103a\u1019\u103e\u102f<\/span><\/b><span data-contrast=\"auto\"> \u2013 Customer \u1000\u102d\u102f \u1015\u102d\u102f\u1014\u102e\u1038\u1000\u1015\u103a\u1015\u103c\u102e\u1038 Loyalty \u1010\u102d\u102f\u1038\u1010\u1000\u103a\u1005\u1031\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Business Efficiency<\/span><\/b><span data-contrast=\"auto\"> \u2013 Manual Process \u1010\u103d\u1031\u1000\u102d\u102f \u101c\u103b\u1031\u102c\u1037\u1014\u100a\u103a\u1038\u1005\u1031\u1015\u103c\u102e\u1038 Automation \u1014\u1032\u1037 \u1021\u1001\u103b\u102d\u1014\u103a\u1000\u102f\u1014\u103a\u101e\u1000\u103a\u101e\u102c\u1005\u1031\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Data-driven Decision Making<\/span><\/b><span data-contrast=\"auto\"> \u2013 \u1010\u102d\u1000\u103b\u1010\u1032\u1037 Data \u1019\u103b\u102c\u1038\u1015\u1031\u102b\u103a\u1019\u1030\u1010\u100a\u103a\u1015\u103c\u102e\u1038 \u101c\u102f\u1015\u103a\u1004\u1014\u103a\u1038\u1006\u102f\u1036\u1038\u1016\u103c\u1010\u103a\u1001\u103b\u1000\u103a \u1001\u103b\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Collaboration<\/span><\/b><span data-contrast=\"auto\"> \u2013 Sales, Marketing, Support \u1021\u1016\u103d\u1032\u1037\u1010\u103d\u1031 \u1021\u1001\u103b\u1000\u103a\u1021\u101c\u1000\u103a\u1010\u1030\u1010\u1030 \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u101c\u102d\u102f\u1037\u101b\u1015\u103c\u102e\u1038 \u1015\u102d\u102f\u1015\u103c\u102e\u1038 \u1021\u1006\u1004\u103a\u1015\u103c\u1031\u1005\u1031\u101e\u100a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">CRM \u1021\u1019\u103b\u102d\u102f\u1038\u1021\u1005\u102c\u1038\u1019\u103b\u102c\u1038<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<ol>\n<li><b><span data-contrast=\"auto\">Operational CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 Daily Sales, Marketing Automation, Service Process<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Analytical CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 Data Analysis, Customer Insights, Predictive Models<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Collaborative CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 Communication Channels \u1010\u103d\u1031\u1000\u102d\u102f \u1010\u1005\u103a\u1026\u1038\u1010\u100a\u103a\u1038\u1005\u102e\u1019\u1036\u1014\u102d\u102f\u1004\u103a\u1001\u103c\u1004\u103a\u1038 (Chat, Email, Social Media)<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ol>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Popular CRM Systems<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<ul>\n<li><b><span data-contrast=\"auto\">Microsoft Dynamics 365 CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 Microsoft 365 Ecosystem \u1011\u1032\u1019\u103e\u102c \u1021\u1006\u1004\u103a\u1015\u103c\u1031<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Salesforce CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 \u1021\u1000\u103c\u102e\u1038\u1005\u102c\u1038\u1000\u102f\u1019\u1039\u1015\u100f\u102e\u1010\u103d\u1031\u101b\u1032\u1037\u101b\u103d\u1031\u1038\u1001\u103b\u101a\u103a\u1005\u101b\u102c<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">HubSpot CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 SMEs \u1021\u1010\u103d\u1000\u103a \u101e\u1004\u1037\u103a\u1010\u1004\u1037\u103a\u1015\u103c\u102e\u1038 Free Version \u1015\u102b\u101b\u103e\u102d<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Zoho CRM<\/span><\/b><span data-contrast=\"auto\"> \u2013 Budget Friendly &amp; Customization \u101c\u102f\u1015\u103a\u101c\u102d\u102f\u1037\u101b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{\"><img decoding=\"async\" class=\"aligncenter wp-image-4330\" src=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01.jpg\" alt=\"microsoft-dynamics-365-sales-01\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-24x14.jpg 24w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-36x20.jpg 36w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-48x27.jpg 48w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-200x113.jpg 200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-300x169.jpg 300w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-400x225.jpg 400w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-500x281.jpg 500w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-600x338.jpg 600w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-700x394.jpg 700w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-768x432.jpg 768w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-800x450.jpg 800w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-1024x576.jpg 1024w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01-1200x675.jpg 1200w, https:\/\/www.thetysmyanmar.com\/wp-content\/uploads\/sites\/13\/2025\/09\/microsoft-dynamics-365-sales-01.jpg 1280w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/span><\/p>\n<h2 aria-level=\"2\"><b><span data-contrast=\"none\">Microsoft 365 CRM (Dynamics 365 CRM) \u1006\u102d\u102f\u1010\u102c\u1018\u102c\u101c\u1032?<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h2>\n<p><b><span data-contrast=\"auto\">Microsoft Dynamics 365 CRM<\/span><\/b><span data-contrast=\"auto\"> \u101f\u102c Microsoft 365 Ecosystem \u1011\u1032\u1019\u103e\u102c \u1011\u100a\u1037\u103a\u101e\u103d\u1004\u103a\u1038\u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1014\u102d\u102f\u1004\u103a\u1010\u1032\u1037 <\/span><b><span data-contrast=\"auto\">Cloud-based CRM Solution<\/span><\/b><span data-contrast=\"auto\"> \u1010\u1005\u103a\u1001\u102f \u1016\u103c\u1005\u103a\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p aria-level=\"3\"><b><span data-contrast=\"none\">Key Features<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<ul>\n<li><b><span data-contrast=\"auto\">Sales Hub<\/span><\/b><span data-contrast=\"auto\"> \u2013 Leads &amp; Opportunities \u1000\u102d\u102f Track \u101c\u102f\u1015\u103a\u1015\u103c\u102e\u1038 Sales Forecast \u101c\u102f\u1015\u103a\u1014\u102d\u102f\u1004\u103a\u101e\u100a\u103a<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Marketing Hub<\/span><\/b><span data-contrast=\"auto\"> \u2013 Campaign, Email Marketing, Social Media Integration<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Customer Service Hub<\/span><\/b><span data-contrast=\"auto\"> \u2013 Case Management, Self-service Portals, AI Chatbots<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Field Service<\/span><\/b><span data-contrast=\"auto\"> \u2013 On-site Service Management, Scheduling, IoT Integration<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Integration<\/span><\/b><span data-contrast=\"auto\"> \u2013 Microsoft Teams, Outlook, Excel, Power BI \u1014\u1032\u1037 \u1010\u102d\u102f\u1000\u103a\u101b\u102d\u102f\u1000\u103a\u1001\u103b\u102d\u1010\u103a\u1006\u1000\u103a\u1014\u102d\u102f\u1004\u103a<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">Microsoft 365 CRM \u101b\u1032\u1037 \u1021\u102c\u1038\u101e\u102c\u1001\u103b\u1000\u103a<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<ul>\n<li><b><span data-contrast=\"auto\">Microsoft Tools \u1014\u1032\u1037 Seamless Integration<\/span><\/b><span data-contrast=\"auto\"> \u2013 Outlook, Excel, Teams \u1010\u102d\u102f\u1037\u1014\u1032\u1037 \u1010\u102d\u102f\u1000\u103a\u101b\u102d\u102f\u1000\u103a\u1021\u101c\u102f\u1015\u103a\u101c\u102f\u1015\u103a\u1014\u102d\u102f\u1004\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">AI &amp; Automation<\/span><\/b><span data-contrast=\"auto\"> \u2013 Sales Forecast, Customer Insights \u1000\u102d\u102f AI \u1014\u1032\u1037 Support \u1015\u1031\u1038\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Scalability<\/span><\/b><span data-contrast=\"auto\"> \u2013 SMEs \u1019\u103e \u1010\u1005\u103a\u1006\u1004\u1037\u103a Enterprise \u1021\u1011\u102d \u101e\u1004\u1037\u103a\u1010\u1004\u1037\u103a\u1021\u1031\u102c\u1004\u103a \u1021\u101e\u102f\u1036\u1038\u1015\u103c\u102f\u1014\u102d\u102f\u1004\u103a\u1001\u103c\u1004\u103a\u1038<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><b><span data-contrast=\"auto\">Power BI Integration<\/span><\/b><span data-contrast=\"auto\"> \u2013 Real-time Data Visualization \u1014\u1032\u1037 Analytics Dashboard<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ul>\n<h3 aria-level=\"3\"><b><span data-contrast=\"none\">\u1025\u1015\u1019\u102c \u1021\u101e\u102f\u1036\u1038\u1001\u103b\u1015\u102f\u1036<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<p><span data-contrast=\"auto\">\u1010\u1005\u103a\u1001\u102f\u1000\u1010\u1031\u102c\u1037 <\/span><b><span data-contrast=\"auto\">Sales Team<\/span><\/b><span data-contrast=\"auto\"> \u1010\u1005\u103a\u1016\u103d\u1032\u1037\u101f\u102c Dynamics 365 CRM \u1000\u102d\u102f \u101e\u102f\u1036\u1038\u1015\u103c\u102e\u1038 \u2013<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">Customer \u1021\u1001\u103b\u1000\u103a\u1021\u101c\u1000\u103a\u1019\u103b\u102c\u1038 \u1005\u102f\u1006\u1031\u102c\u1004\u103a\u1038\u1011\u102c\u1038<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Leads \u1010\u103d\u1031\u1000\u102d\u102f Nurture \u101c\u102f\u1015\u103a<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Sales Opportunity \u1000\u102d\u102f Forecast \u101c\u102f\u1015\u103a<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<li><span data-contrast=\"auto\">Power BI \u1014\u1032\u1037 KPI Dashboard \u1010\u1004\u103a\u1015\u103c<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">\u1012\u102e\u101c\u102d\u102f\u1014\u1032\u1037 \u1010\u102d\u1000\u103b\u1010\u1032\u1037 Strategy \u1001\u103b\u1015\u103c\u102e\u1038 Revenue \u1010\u102d\u102f\u1038\u1010\u1000\u103a\u1005\u1031\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<h3 aria-level=\"2\"><b><span data-contrast=\"none\">Summary<\/span><\/b><span data-ccp-props=\"{\">&nbsp;<\/span><\/h3>\n<p><b><span data-contrast=\"auto\">Customer Relationship Management CRM<\/span><\/b><span data-contrast=\"auto\"> \u1000\u1010\u1031\u102c\u1037 Customer Relationship, Sales, Marketing, Service \u1021\u102c\u1038\u101c\u102f\u1036\u1038\u1000\u102d\u102f \u1010\u1005\u103a\u1014\u1031\u101b\u102c\u1010\u100a\u103a\u1038 \u1005\u102e\u1019\u1036\u1001\u1014\u1037\u103a\u1001\u103d\u1032\u1014\u102d\u102f\u1004\u103a\u1010\u1032\u1037 \u101c\u102f\u1015\u103a\u1004\u1014\u103a\u1038\u1021\u1010\u103d\u1000\u103a \u1019\u101b\u103e\u102d\u1019\u1016\u103c\u1005\u103a \u1014\u100a\u103a\u1038\u1015\u100a\u102c\u1010\u1005\u103a\u1001\u102f \u1016\u103c\u1005\u103a\u1015\u102b\u1010\u101a\u103a\u104b<\/span>&nbsp;<br \/><span data-contrast=\"auto\"> \u1021\u1011\u1030\u1038\u101e\u1016\u103c\u1004\u1037\u103a <\/span><b><span data-contrast=\"auto\">Microsoft Dynamics 365 CRM<\/span><\/b><span data-contrast=\"auto\"> \u1000\u1010\u1031\u102c\u1037 Microsoft 365 Tools \u1010\u103d\u1031\u1014\u1032\u1037 \u1021\u1015\u103c\u100a\u1037\u103a\u1021\u101d\u1001\u103b\u102d\u1010\u103a\u1006\u1000\u103a\u1014\u102d\u102f\u1004\u103a\u1015\u103c\u102e\u1038 AI-driven Decision Making \u1014\u1032\u1037 Real-time Analytics \u1010\u103d\u1031\u1000\u103c\u1031\u102c\u1004\u1037\u103a Business Transformation \u1021\u1010\u103d\u1000\u103a \u1021\u1011\u1031\u102c\u1000\u103a\u1021\u1000\u1030\u1016\u103c\u1005\u103a\u1005\u1031\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<p><span data-contrast=\"auto\">Customer Loyalty \u1010\u102d\u102f\u1038\u1001\u103b\u1032\u1037\u1001\u103b\u1004\u103a\u101e\u1030\u1010\u103d\u1031\u104a Sales Performance \u1010\u102d\u102f\u1038\u1001\u103b\u1004\u103a\u101e\u1030\u1010\u103d\u1031\u1021\u1010\u103d\u1000\u103a CRM \u101e\u100a\u103a \u1019\u101b\u103e\u102d\u1019\u1016\u103c\u1005\u103a\u101c\u102d\u102f\u1021\u1015\u103a\u1010\u1032\u1037 \u1005\u103d\u1019\u103a\u1038\u1021\u102c\u1038\u101b\u1010\u1032\u1037 Solution \u1010\u1005\u103a\u1001\u102f \u1016\u103c\u1005\u103a\u1015\u102b\u1010\u101a\u103a\u104b<\/span><span data-ccp-props=\"{\">&nbsp;<\/span><\/p>\n<\/div><div class=\"fusion-text fusion-text-3\"><p>If you are interested in or want to learn more about Microsoft 365 and other products,&nbsp;<u><strong><a href=\"https:\/\/www.thetysmyanmar.com\/en\/contact-thetys-one-stop-solution-service\/\" target=\"_blank\" rel=\"noopener\">Thetys Myanmar<\/a><\/strong>&nbsp;<\/u>You can contact us to discuss details.<\/p>\n<p>reference website :&nbsp;<strong><a href=\"https:\/\/www.fusionsol.com\/\" target=\"_blank\" rel=\"noopener\"><u>Fusion Solution<\/u><\/a><\/strong>,&nbsp;<strong><a href=\"https:\/\/fusionsol.com.vn\/\"><u>Fusion Solution Vietnam<\/u><\/a><\/strong><\/p>\n<h4 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"33.6px\"><strong>Related 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--><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":4328,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[241],"tags":[260,247],"class_list":["post-4327","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-crm","tag-microsoft-365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Relation Management CRM \u1006\u102d\u102f\u1010\u102c \u1018\u102c\u101c\u1032?<\/title>\n<meta name=\"description\" content=\"Customer Relation Management CRM \u101e\u100a\u103a Customer Data, Sales, Marketing, Support \u1021\u102c\u1038\u101c\u102f\u1036\u1038\u1000\u102d\u102f \u1005\u102f\u1005\u100a\u103a\u1038\u1005\u102e\u1019\u1036\u1014\u102d\u102f\u1004\u103a\u1010\u1032\u1037 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